30 DAYS TO RETURN TO YOUR GOODIES. RETURNS FOR STORE CREDIT SHIP FREE.
Bags and Tags
HAVE ORIGINAL PACKAGING AND TAGS ALL NICE AND TIDY
NOT LAUNDERED OR WASHED, WE CAN SMELL THE SOAP
Shake It Out
FREE OF PET HAIR, FRAGRANCE, & BODILY FLUIDS DUE TO HYGIENE
SORRY! FINAL SALE ITEMS CAN'T BE RETURNED
I Need to Return/Exchange a Gift
If you received your WodBottom goodies as a gift, you can still return/exchange them within the 30-day window. To return or exchange a gift click on "Start Return" If you know the order number and the shipping zip code associated with your gift, you will be able to fill out the information and process your return/exchange as usual. If you need assistance finding this information, please either contact the person who gave you the gift or contact support for assistance.
I Purchased on Amazon
If you purchased from us on Amazon, you will need to request your return through Amazon. You can find instructions on how to complete a return on Amazon here.
I Purchased on Etsy
If you need to return an item or items purchased on Etsy, please contact us through the message center on Etsy or our contact page and let us know your return is from Etsy. As of right now, there is no formal way to return/exchange items on Etsy.
My Item was Damaged
Unfortunately, once our packages leave our warehouse, we do not have control over what happens to them. If you order gets damaged because of the mail carrier and you want to exchange your order, contact us at firstname.lastname@example.org with photos of the damage. If you are concerned that your order might be damaged or stolen, please purchase the Fortify Shipping Warranty (always offered at checkout). The shipping warranty will ensure that we can replace items that are damaged or stolen. If you elect to skip the warranty, we cannot guarantee that we will be able to replace or refund you for your purchase.
I dropped my new shorts in mud, can I return them?
No :) We accept items that are in the same condition that they were sent in. Items that have been washed or worn, have accessive animal hair, bodily fluids, or reak of perfume are not eligible for return/exchange.
How long does it take to process a refund
Returns are processed when items are received at our offices. Please allow 1-3 business days for processing after items are marked as delivered. All returns via payment method are subject to a fee for the cost of the auto-generated shipping label that are used to send back items.
Track My Return
Once you have purchased a return shipping label through our Online Returns Portal and mailed your package, you can easily track your shipment through our returns tracking page.
Please note that it can take 1-3 business days from the date your package is received at our headquarters for your return to be processed and a refund or Gift Card to be issued.
If you did not use our Online Returns Portal, please be sure to retain a copy of your return tracking receipt from the carrier used until your return is processed and your store credit has been issued.